A bot that makes up an answer, breaks a policy or leaks data in front of a customer is expensive. We build chat and voice bots and put them through structured testing before launch. We also test bots that other vendors built for you.
Scripted test conversations
Realistic conversations covering your common questions, edge cases and angry customers.
Hallucination checks
We check answers against your approved sources and flag anything the bot made up.
Policy checks
Does it stay inside your rules on pricing, refunds, medical or legal advice, and disclosures?
Jailbreak and data-leak tests
Attempts to trick the bot into ignoring its rules or revealing private data or instructions.
Multilingual tests
The same tests in every language the bot is meant to speak.
Scorecard and fix list
A clear scorecard by category and a prioritized list of fixes, then a retest after changes.
Example deliverables. Your proposal lists exactly what's included for your project.
Example deliverables
- Test plan based on your policies
- Library of test conversations you keep
- Scorecard by category
- Prioritized fix list
- Retest report after fixes
- Bot build, if you need one
How we work
- A free call to understand the problem and what you use today
- A written proposal with the scope and timeline
- Designs or a prototype you approve before we build
- Testing with your real scenarios before launch
- Launch, staff training and handover documents
- Ongoing support and improvements if you want them
Industries where this solution fits. Each page shows everything we build for that field.