One list of every order from every channel, and every action you can take on it. Quotes become orders, standing orders run themselves, and returns and claims move through clear steps to a credit.
Order Management
NutriCove Distribution Suite
- All orders in one list
- Order detail
- Quotes
- Order for a customer
Works with
- Catalog, Pricing and Inventory
- B2B Customer Portals and Store Ordering
- Multichannel Order Sources
Order Management, feature by feature.
Orders lock at the zone cutoff, flow to Warehouse picking and Delivery, and become invoices in Finance for what was actually delivered.
All orders in one list
Search, filters, bulk fulfillment, packing slips and CSV export across every channel.
Order detail
Capture, refund, void, cancel, ship, invoice, mark paid and start a return from one screen.
Quotes
Quote requests from the store and portal; build line by line, send a PDF, negotiate, and the accepted quote becomes the order.
Order for a customer
Enter an order taken by phone, text, email or on a rep visit, at that customer's own prices, delivery day and terms.
Recurring orders
Standing orders and auto-reorder rules with what is next, what was placed and what failed, plus pause, resume and skip.
Approvals
Buyer-side approval chains by amount, and purchase orders from institutional buyers reviewed, approved and invoiced.
Returns
Authorize, schedule a pickup on a delivery day, receive back, restock or write off per line, and issue the credit.
Claims and credits
Damaged, short, wrong item, quality and expired claims with photos, decided oldest first; approval creates the credit memo at once.
Fulfillment queue
Pick, pack and ship board for all channels: unfulfilled, in progress and shipped.
Shipments and labels
Carrier rate shopping, labels, tracking and prepaid return labels when a carrier account is connected.
Order rules
Rules that tag, assign and route orders automatically.
Payments
Every payment attempt with status, amount and the processor's transaction ID.
Features that use an outside service (carrier labels, text messages, accounting, marketplaces, AI) switch on when you add that service's account.
Who it is for
- Order desks taking orders by app, web, phone, text and email
- Customer service teams handling returns and claims
- Businesses with standing or recurring customer orders
Does the job of
- Shipping and order apps (ShipStation)
- Returns apps (Loop Returns)
- Subscription and reorder apps (Recharge)
- Quote apps and PO intake forms
Every module runs on the same customer and product records, so adding one is configuration, not a new integration.
